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Uninstalling and Reinstalling InstallShield

InstallShield 2015

If you need to move your InstallShield license from one of your machines to another machine in your organization, or if you need to permanently transfer your license to a different user in your organization, you must first return your license to your account on the activation server. This process is sometimes referred to as deactivation. This typically occurs automatically if your machine is connected to the Internet when you uninstall InstallShield from the original machine. Returning the license makes it available again so that you can use your serial number for activation on your other machine.

In some cases, it is not possible to automatically return a license during uninstallation. For example, if your machine is not connected to the Internet when you uninstall InstallShield, your license cannot be returned. Therefore, if you want to return your license to make it available for activation on a different machine, the recommended method is to first return the license, as described in Returning a License to Your Account on the Activation Server, and then uninstall InstallShield.

Important: Note that there is a limit to the number of times that you can return your license and then activate on another machine. For more information, see Knowledge Base article Q200878 (http://support.installshield.com/kb/view.asp?articleid=Q200878).