Compatibility with Other Products

IT Asset Management (Cloud)

This section describes the compatibility of IT Asset Management 2023 R2.3 with other products at the time of release.

Integration with Other Products

IT Asset Management integrates with the following products and components. Support for third-party products is based on the original software vendors' publicly stated support dates. If an environment is no longer supported by the original software producer, Flexera will provide "as is" support, meaning troubleshooting issues, without committing to any defect fixes or enhancements. This table details the currently supported versions:

Product/Component Versions supported for imports

App Portal (before renaming)

2013 R2–2015 R2 SP5
App Portal / App Broker (after renaming) 2022 R1–2022 R1 SP1
Flexera Normalize (Data Platform)

5.0-5.5

BMC BladeLogic Client Automation (previously Marimba)

8.2
BMC Discovery (previously ADDM) 9.0, 10.0–10.2 (ADDM), 11.0–23.3
BMC Helix Discovery

BMC Helix Discovery is a cloud based offering. IT Asset Management supports the most recent version of BMC Helix Discovery which includes the latest features and security patches as provided by the software vendor.

Citrix Virtual Apps server (previously XenApp server) 6.0, 6.5, 7.5-7.9, 7.11–7.17 (XenApp), 7.1808–7.2311 (Citrix Virtual Apps)
Citrix Virtual Desktops (previously Citrix XenDesktop) 5.6, 6.0, 6.5, 7.5-7.9, 7.11–7.17 (XenDesktop), 7.1808–7.2311 (Virtual Desktops)
CyberArk 9.8, 11.7, 12.0, 13.0
Docker 1.13, 17.03-24.0 (64-bit Linux, 64-bit Windows Server 2016 onwards)
EdgeSight for Citrix Virtual Apps (previously XenApp EdgeSight) 5.4, 7.6, 7.14–7.16 (requires a Platinum license), 7.17 (XenApp), 7.1808–7.2311 (Citrix Virtual Apps)
HP Discovery and Dependency Mapping Inventory (DDMI) 9.3
HPE Universal Discovery (HP-UD) 10.10, 10.11, 10.33–11.5, 2020.05, 2020.08, 2020.11, 2021.05, 2021.11

HCL BigFix Platform (previously Tivoli Endpoint Manager and IBM BigFix) on Microsoft SQL Server

8.2–10.0.9
Tip: Do not confuse the individual BigFix products. HCL BigFix platform (or Platform, often referred to as simply "BigFix") and HCL BigFix Inventory are quite distinct. You may import inventory from HCL BigFix Platform if this is your only BigFix product. However, if you also have HCL BigFix Inventory, you normally need import inventory only from HCL BigFix Inventory (see below). (HCL acquired the BigFix family from IBM in December 2018.)

IBM License Metric Tool (ILMT) or HCL BigFix Inventory on IBM DB2

  • HCL BigFix Inventory on IBM DB2:
    • Was previously known as IBM Software Usage Analysis (SUA), and SUA is supported (on IBM DB2) for versions 9.0, 9.1
    • Rebranded from version 9.2.1, IBM BigFix Inventory on IBM DB2 is supported for versions 9.2.5–9.2.34
    • Acquired from IBM by HCL in December 2018.
  • IBM License Metric Tool (ILMT) on IBM DB2 is supported for versions 9.2.5–9.2.34.

IBM License Metric Tool (ILMT) or HCL BigFix Inventory on Microsoft SQL Server

  • BigFix Inventory on Microsoft SQL Server: (IBM) 9.2.5–9.2.34, (HCL) 10.0.0-10.0.13
  • IBM License Metric Tool (ILMT) on Microsoft SQL Server: 9.2.5–9.2.34.
IBM Passport Advantage

as of November 2014

Linux KVM
Supported on:
  • CentOS 6-7.5 (x86, 32-bit and 64-bit); 7.6-9 (x86 64-bit only)
  • Nutanix AHV hypervisor
    Note: All versions that are within their product support lifecycle and use the libvirt library are supported.
  • Oracle Linux 6.0–6.10 (x86, 32-bit and 64-bit); 7.0-8.7 and 9.0-9.1 (x86 64-bit only)
  • Red Hat Enterprise Linux (RHEL) 6.0-6.10 (x86, 32-bit and 64-bit); 7.0-8.8 and 9.0-9.2 (x86 64-bit only)
  • SUSE Linux Enterprise Server 12 SP3, 12 SP4, 12 SP5, 15, 15 SP1, 15.2-15.5 (x86 64-bit only)
Note: Linux KVM requires FlexNet Beacon 2019 R2 (14.0) or later.

Microsoft App-V Integration Server

4.6, 5.0, 5.1.85–5.1.134

Microsoft Endpoint Configuration Manager (previously Microsoft SCCM or SMS) 2007, 2012, 2012 R2, 1511-1906, 1910, 2002, 2006, 2010, 2103, 2107, 2111, 2203, 2207, 2211, 2303, 2309

Microsoft Exchange ActiveSync

2010-2013

Microsoft Hyper-V

Running on:
  • Windows Server 2008 x64
  • Windows Server 2008 x64 Server Core
  • Windows Server 2008 R2 x64
  • Windows Server 2008 R2 x64 Server Core
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022.

Microsoft Intune

Microsoft Intune is a cloud-based unified endpoint management platform. IT Asset Management supports the most recent version of Microsoft Intune which includes the latest features and security patches as provided by the software vendor.

Oracle Database
8i, 9i, 10g, 11g, 11g Release 2, 12c, 18c, 19c, 21c
Note:
  • 8i — requires a direct inventory beacon connection

  • 9i — requires a named account on Windows or a direct inventory beacon connection

  • 12c — the Oracle Multitenant option is not supported using a local agent.

Oracle Enterprise Manager

12.1–13.5

Oracle VM Server for x86

3.2–3.4.7
ServiceNow
For information on supported versions, go to the ServiceNow Store and search for 'Flexera'.
Note: ServiceNow has deprecated older versions of Transport Layer Security (TLS). Requires version 1.2.
Symantec IT Management Suite (formerly Altiris) 6.5, 7.1, 7.5
Tanium Asset 1.8.0.0075–1.27.287
Note: Requires the Tanium adapter shipped with IT Asset Management 2020 R1.1 or later.
Tanium Server 7.3.314.3668–7.5.5.1140
VMware Horizon

8.0.0 or higher if not using Cloud Pod Architecture. Version 2012 or higher if using Cloud Pod Architecture.

VMware vSphere/vCenter/ESXi

5.0–6.7 u3b, 7.0, 8.0 U1b
Note: Remote inventory is not possible on the free license versions of ESXi.

Workflow Manager

2014–2016

Inventory Components

The following table lists the versions of the FlexNet Beacon and FlexNet Inventory Agent that can be managed by IT Asset Management 2023 R2.3.

Component Compatible versions

FlexNet Inventory Agent (Windows)

FlexNet Inventory Agent (Linux)

FlexNet Inventory Agent (Solaris)

FlexNet Inventory Agent (Mac OS X)

FlexNet Inventory Agent (AIX)

8.5–9.2, 2014–2023 R2.3
Note: Earlier versions are compatible in that they receive default policy and collect inventory on schedule. They cannot support more recent agent functionality, such as:
  • Internet Protocol version 6 (IPv6)

  • Control of usage tracking through UI settings (rather than .ini files and registry controls), from 2014 (R1)

  • Settings targeted by IP addresses, from 2014 (R1)

  • CAL inventory, from 2016 R1.

Citrix XenApp server agent

2014 R3–2023 R2.3

FlexNet Beacon

2017 R2–2023 R2.3
Tip: Older inventory beacons continue to function with this release, but Flexera strongly recommends that you update to at least the range shown.
  • AWS EC2 connector requires FlexNet Beacon 2020 R2 or later
  • Citrix XenApp inventory requires FlexNet Beacon 2014 R2 or later
  • Linux KVM requires FlexNet Beacon 2019 R2 (14.0) or later
  • Tanium Connector requires FlexNet Beacon 2019 R2 (14.0) or later

IT Asset Management (Cloud)

Current