Getting Started With IT Visibility

IT Visibility is an analysis platform that offers comprehensive visibility into your IT environment to help you gain visibility and insight into the assets deployed in your environment. It provides you with out-of-the-box analytics that enable you to understand and explore your application portfolio. IT Visibility helps you:

View your application portfolio at a high levelIT Visibility gives you a view of your total software installs, so you can better understand your IT environment at a high level.
Identify and rationalize software sprawl—You can view your software installs based on category, manufacturer, and version, so you can understand and rationalize sprawl, helping you reduce licensing costs and streamline your environment.
Mitigate end-of-life risk—You can easily view which software releases are approaching end-of-life and you can also view which products are already at end-of-life, so that you can choose to take actions to mitigate vulnerabilities and support costs.
Unlock deeper analysisYou can export your data set for further, deeper analysis using your own business intelligence tools or to import into downstream platforms such as a CMDB or ITFM system.
Simplify analysis—Your IT environment present a large complex set of data that IT Visibility helps simplify through easy to understand visualizations.

IT Visibility Screen Size Display Resolution Recommendation

For the best user experience when using IT Visibility, Flexera recommends viewing on a monitor with a minimum display resolution of 1280px width by 760px height. Additionally, changing your zoom to greater than 125% may cause unexpected results such as user interface elements disappearing.

IT Visibility Help Topics

The following table provides navigation to the following IT Visibility help topics.

IT Visibility Help Topics

Topic

Description

Uploading Inventory Data Into IT Visibility

Explains how to upload inventory data into IT Visibility using inventory beacons installed in your environment or imported from your FlexNet Manager On-Premises instance to Flexera One.

For additional or related details, see:

Viewing Import Status
Managing External Inventory Connections

Upgrading to the Latest Version of IT Visibility

Upgrading to the latest version of IT Visibility is not automatically performed for customers who were onboarded prior to October 31, 2023. To request an upgrade, contact Flexera Support. For additional details including how to check if you are on the latest version of IT Visibility, refer to this section.

Managing IT Visibility Dashboards

Explains how to access IT Visibility dashboards and defines the available dashboards. Links to additional learning are provided to help you get started managing IT Visibility dashboards.

Using Data Explorer to Gain Interactive Insights Into Your IT Environment

Explains the capabilities of Data Explorer and how you can use it to gain visibility into your IT environment. For details, see:

Accessing Data Explorer
The Components of Data Explorer
Creating Insights to Visualize Your Data
Working With Measures
Exporting Insights
Working With Dashboards

Upgrading to the Latest Version of IT Visibility

Upgrading to the latest version of IT Visibility is not automatically performed for customers who were onboarded prior to October 31, 2023. To request an upgrade, contact Flexera Support. For additional details including how to check if you are on the latest version of IT Visibility, refer to this section.

Managing Data Mashup

Describes how to use data mashup features to upload custom, non-discoverable business context data from your IT environment into IT Visibility for use in Data Explorer.

Exporting Data From IT Visibility

Explains how to export data from the IT Visibility platform, so that you can perform further custom analysis of your IT environment using the business intelligence or analytics tools of your choice.

Understanding Inventory Normalization

Provides insights as to how hardware and software inventory has been normalized as well as how the normalization process identifies and merges duplicate devices. For details, see:

Viewing Inventory Normalization Statistics 
Inventory Device Matching in IT Visibility 

Identifying Applications Using Evidence 

Explains how to see all your discovered software evidence with overall match counts, aligned with normalized results where applicable, on the Software Evidence page.

Identifying Hardware Using Evidence 

Explains how to see all your discovered hardware evidence with match counts overall, aligned with normalized results where applicable, on the Hardware Evidence page.

Identifying Devices Using Evidence 

Explains how to see all your discovered devices on the Device Evidence page.

Working With the Private Catalog

Provides procedures for how you can use the Private Catalog to manage software that is not part of the global Technopedia catalogue; for example, in-house software, custom third-party software, and software that is inappropriate or of too low priority to be included in the global Technopedia catalog.