InstallShield 2018
The node-locked licensing model requires that you activate InstallShield on your machine. It also requires periodic reactivation, which occurs automatically in most cases. Activation and reactivation verify that InstallShield has not been activated on more machines than allowed by the InstallShield EULA. If you are using the node-locked type of license, it is your responsibility to maintain your license on your machine.
The following information describes product activation and reactivation, as well as different events that may occur for a license.
Product Activation
After you first launch InstallShield, the activation wizard opens. The wizard guides you through a series of steps to activate InstallShield. You enter a product activation code, which is used to authenticate the InstallShield license and unlock the product. The wizard first attempts an online activation. If online activation is unsuccessful, the wizard enables you to use the offline method (activation through a Web page that you can access from a different machine).
If you do not activate InstallShield the first time that you launch it, you have a limited number of days to use it before activation is necessary. The activation wizard shows the number of days that are left in your trial period.
Sometimes activation is not successful. The most common reason is that the activation code was used to activate InstallShield on another machine. The activation wizard protects the license in this case, preventing users from activating InstallShield on more machines than allowed by the EULA.
Product Reactivation
Once the product has been activated, reactivation is periodically required. Reactivation is the process by which an activated product is checked to verify that it is still installed according to the InstallShield EULA, and that it has not been activated on more machines than allowed.
Reactivation typically occurs automatically, without any interaction on your part. Several weeks before reactivation is required, the activation wizard sends a reactivation request for your activation code to the activation server silently (that is, without displaying any user interface). The server receives the reactivation request, and it validates the request. If the reactivation request is valid, the server automatically notifies the activation wizard about the status, enabling the wizard to reactivate InstallShield for you.
If reactivation cannot be automatically performed when needed (for example, if you do not have an Internet connection), the activation wizard is displayed when you launch InstallShield. At that point, the activation wizard lets you reactivate InstallShield using the same wizard that is used for activation. The wizard first attempts an online reactivation. If online reactivation is unsuccessful, the wizard enables you to use the offline method. The offline activation process for reactivation is the same as that for activation.
Sometimes reactivation is not successful. The most common reason is that the activation code was used to activate InstallShield on another machine. The activation wizard protects the license in this case, preventing users from activating InstallShield on more machines than allowed by the EULA.
Reactivation offers more flexibility than licensing models that do not require it. With the reactivation model that is used for InstallShield, a license is not permanently tied to a specific machine; this allows users to periodically update and replace hardware and the machines on which InstallShield is installed.
Important • For information on how often reactivation is required, see Knowledge Base article Q200867 (https://flexeracommunity.force.com/customer/articles/en_US/INFO/Q200867).
Moving a License
If you obtain a new replacement machine, you can move your license from your old machine to your new machine.
In order to move your license to your new machine, you must first return your license to your account on the activation server. This process is sometimes referred to as deactivation. Returning the license makes it available again so that you can use your activation code for activation on a different machine. To learn how to return your license, see Returning a License to Your Account on the Activation Server.
Once you have returned your license, you can use the same activation code to activate the product on your new machine.
Important • There is a limit to the number of times that a license can be moved. For details, see Knowledge Base article Q200867 (https://flexeracommunity.force.com/customer/articles/en_US/INFO/Q200867).
Permanently Transferring a License
In some cases, it may be necessary to permanently transfer your license to a different user and machine in an organization. For example, if your responsibilities are changing and someone else will be creating installations in InstallShield, you may need to transfer your license to that employee. In order to transfer your license, you must first return your license to your account on the activation server. Returning the license makes it available again so that the new user can use your activation code for activation on a different machine. Note that the new user will need to activate InstallShield on their machine after they have installed it.
If a license is being permanently transferred to you, ensure that you contact your InstallShield sales or support representative and give them the updated registration information for the license. The registration information update is required in order to best serve you and to notify you about product updates and special offers.
Important • There is a limit to the number of times that a license can be permanently transferred. For details, see Knowledge Base article Q200867 (https://flexeracommunity.force.com/customer/articles/en_US/INFO/Q200867).
See Also
Uninstalling and Reinstalling InstallShield
Returning a License to Your Account on the Activation Server
InstallShield 2018 Help LibrarySeptember 2018 |
Copyright Information | Flexera |